Terms and Conditions
Effective Date: January 1st, 2025
Welcome to LYD Stores, an ecommerce grocery platform owned and operated by Leads Innovation Online Stores(“we,” “us,” or “our”). By accessing or using our mobile app, website, or services (“Services”), you agree to be bound by the following Terms and Conditions. Please read them carefully.
You must be at least 18 years old and capable of entering into a legally binding agreement to use LYD Stores. By using our Services, you confirm that you meet these requirements.
To access certain features, you may be required to register an account. You agree to:
Provide accurate, complete information
Keep your login details secure
Notify us immediately of unauthorized account use
You are responsible for all activity under your account.
All grocery items listed are subject to availability. Prices are displayed in your local currency and may change without prior notice. We reserve the right to limit quantities and cancel orders if products are unavailable.
Orders placed through the app are subject to confirmation and availability.
Estimated delivery times are provided for convenience and are not guaranteed.
You must be available to receive the order at the specified delivery address.
Perishable items are non-returnable unless defective or incorrect.
Returns are only accepted for:
Damaged goods
Incorrect items
Expired or defective products
Requests must be made within 24 hours of delivery. Refunds or replacements will be processed after verification.
All payments are processed through secure third-party gateways. By providing payment information, you authorize us to charge the total amount of your order.
You agree not to:
Use the platform for illegal or unauthorized purposes
Interfere with or disrupt the Services
Provide false or misleading information
All content on LYD Stores, including text, graphics, logos, and software, is the property of Leads Innovation Online Stores and is protected by applicable copyright and trademark laws.
To the extent permitted by law, Leads Innovation Online Stores is not liable for any indirect, incidental, or consequential damages arising from your use of LYD Stores.
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting. Continued use of the Services signifies your acceptance of the revised Terms.
Your use of LYD Stores is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your personal data.
For questions or concerns, contact our customer support team at:
📧 contact@lydstores.com
📞 +2348189661011
By using LYD Stores, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
